Jiliraja99 Privacy Policy – Malaysian User Data Protection

1 Introduction

Jiliraja99 values the privacy of every individual who interacts with our platform. This Privacy Policy ("Policy") explains how jiliraja99 ("we", "Platform", "our") collects, uses, discloses, and protects your personal information when you use the jiliraja99.pro website and all related services.

We understand that your trust is our most valuable asset. That is why we do not merely meet the minimum legal requirements — we genuinely strive to go above and beyond in protecting your privacy. This policy is written with the aim of being as clear and transparent as possible.

This Privacy Policy applies in conjunction with Terms and Conditions us and forms part of your overall agreement with jiliraja99. If you disagree with any part of this policy, please stop using our platform and contact us for further enquiries.

2 Information We Collect

Jiliraja99 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

A. Information You Provide Directly

• Registration Information: Full name, date of birth, email address, mobile number and username when you register an account.
• Identity Verification Information (KYC): Copies of your identity card, passport, or other identity documents required for account verification and legal compliance.
• Financial Information: Bank account details, e-wallet account numbers (Touch 'n Go, GrabPay, Boost), and deposit and withdrawal transaction records.
• Communications: Any messages, complaints, or feedback you submit to the jiliraja99 support team via live chat or email.

B. Automatically Collected Information

• Technical Data: IP address, web browser type, device operating system, screen resolution, and language settings.
• Usage Data: Pages visited, time spent, login frequency, games played and bets placed.
• Cookies and Similar Technologies: Session cookies, functional cookies and tracking technologies that help us improve the user experience.
• Location Data: General location information based on IP address to ensure compliance with applicable geographical restrictions.

C. Information from Third Parties

• Payment Providers: Transaction verification information from FPX, DuitNow and other payment processors.
• Identity Verification Agency: Verification data from third-party KYC services to confirm that member identities are legitimate.
• Public Sources: Publicly available information for compliance and fraud prevention purposes.

3 How We Use Your Information

Jiliraja99 uses the personal information collected for the following purposes:

We will not use your personal data for any purpose other than those stated in the table above without first notifying you and, where necessary, obtaining your consent.

4 Data Sharing and Disclosure

Jiliraja99 understands the importance of keeping your information confidential. We share your personal data only in the following limited circumstances:

• Service Providers: Technical infrastructure providers, cloud services, payment processors, and KYC service providers directly involved in operating the jiliraja99 platform. All third parties are bound by strict confidentiality agreements.
• Legal Compliance: When required by law, court order, or a relevant regulatory authority, we may be obligated to disclose certain information.
• Fraud Prevention: In cases of suspected fraud, money laundering, or criminal activity, relevant information may be shared with law enforcement agencies.
• Rights Protection: When necessary to protect the rights, property, or safety of jiliraja99, our members, or the public.
• Business Transfer: In the event of a merger, acquisition, or asset sale, user data may be transferred to the successor entity subject to equivalent privacy protections.

Jiliraja99 never sells your personal data to advertisers, data brokers, or any third party for their own commercial purposes.

5 Cookies and Tracking Technologies

Jiliraja99 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Helping us understand how users interact with the platform, which pages are most popular and where technical issues occur.
• Functional Cookies: Saving your preferences such as language, display theme and other personal settings for a more comfortable experience.
• Targeting Cookies: Used to display more relevant promotional content based on your interests and gaming activity on the platform.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the jiliraja99 platform.

6 Data Security

Jiliraja99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

• Data Encryption: All personal and financial data is encrypted using AES-256 encryption at rest and 256-bit SSL/TLS encryption in transit.
• Access Controls: Access to users' personal data is strictly limited to staff who require it to perform their duties, with continuous access log monitoring in place.
• Continuous Monitoring: Intrusion detection systems (IDS) and intrusion prevention systems (IPS) operate 24/7 to detect and neutralise cyber threats.
• Regular Security Audits: jiliraja99 conducts regular penetration testing and security audits by independent third parties.
• Two-Factor Authentication: The jiliraja99 login system supports two-factor authentication (2FA) as an additional security layer to protect your account.
• Incident Response Plan: jiliraja99 maintains a clear incident response procedure. In the event of a data breach, we will notify affected users within the timeframe stipulated by law.

7 Data Retention Period

Jiliraja99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised using approved procedures.

8 Your Rights as a User

Under the Malaysian Personal Data Protection Act (PDPA) 2010 and jiliraja99's internal policies, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
• Right to Rectification: If your personal data is inaccurate or incomplete, you may request a correction at any time through your account settings or customer support.
• Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
• Right to Restriction of Processing: In certain situations, you may request that we restrict the processing of your personal data.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the jiliraja99 support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe.

9 Children's Privacy

Jiliraja99 is an online gaming platform accessible only to individuals aged 18 and above. We do not knowingly collect, store, or process personal data of minors under the age of 18.

If we find that personal data of a minor has been collected without parental or guardian consent, we will promptly delete that data and close the associated account. If you believe your child has registered on our platform, please contact us immediately at [email protected].

We encourage parents and guardians to use appropriate parental control software to prevent children from accessing online gambling content.

10 Changes to the Privacy Policy

Jiliraja99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending a notification to your registered email when significant changes occur.
• Displaying a clear notice on the platform for a minimum of 30 days before changes take effect.

Continued use of the jiliraja99 platform following any amendment to this Privacy Policy constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically.

11 Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please do not hesitate to contact the jiliraja99 privacy and data protection team:

• Live Chat: Available 24/7 directly within the jiliraja99 platform for immediate assistance.
• Email: [email protected] — for privacy-related enquiries and personal data requests.
• Response Time: Privacy-related requests will be responded to within 5 business days; data access requests within 21 business days.

For more information on how we operate our platform responsibly, please visit the Responsible Gaming and Terms and Conditions us.